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Service

VoIP & Telephony

Modern VoIP phone systems that cut costs and give a professional image, with IVR and unified communications across office, mobile and remote work.

What's included

A complete communications system

VoIP phone system

Installation and setup of a modern IP PBX, tailored to your needs.

IVR & auto attendant

Professional menus that route every call to the right place.

Ring groups & queues

Fair call distribution to the right department, with no missed calls.

Devices & DECT

Provisioning of desk and wireless phones, ready to use.

Integration & mobility

Same number across office, mobile and remote work.

Recording & reporting

Call recording and statistics for better service.

Benefits

What your business gains

Lower cost

Lower call charges and consolidated lines, with no extra cost.

Professional image

A flawless welcome on every call, from the first second.

Flexibility & remote work

Work from anywhere with the same company number.

Control & reporting

Data on the performance of your communications.

How we proceed

From analysis to live operation

1

Needs analysis

We map lines, departments and call flows of your business.

2

Flow design

We design IVR, call groups and scenarios for every need.

3

Setup & provisioning

We set up the PBX and devices, ready to use.

4

Training & support

We show your team how to use it, and stay by your side.

FAQ

Answers about telephony

Yes, in most cases your existing number can be ported without losing it.

Yes. Users can make and receive calls from anywhere, using the same company number.

Not necessarily. We reuse compatible existing devices where possible and recommend new ones only where needed.

From a few to dozens of simultaneous calls — the system scales to your business needs.

Case Studies

Related case studies

Building Materials

Faster Customer Service with IVR and Auto Attendant

MyeliTech modernized a building materials company's phone communications with an advanced IVR system.

−55% Wait Time

View case study
Services Company

Unifying Head Office and Branch Telephony into One System

A single VoIP system connects head office and branch, eliminating missed calls at peak hours.

-90% Missed calls at peak hours

View case study

Upgrade your telephony

Let's design the phone system that fits your business.

Get in touch